Ever since the retail market has surged in terms of produced goods and customers, e-commerce has followed. No wonder, the German online portal for statistics, Statista, retail e-commerce space is going to reach a whopping amount of $4.8 trillion by the year 2021. Behind such a steep rise in the popularity of e-commerce is the right use of technological advancements that drive this market. Today, retailers and e-commerce solution providers have moved beyond offering essential or conventional services to the customers; instead, they are harnessing the power of new techniques as well as technologies to fulfil consumers’ ever-growing demands.
The positives of an e-commerce store span far more than the negatives. For instance, while e-commerce stores lack face-to-face personal interaction, the introduction of AI assistants, chatbots, personal inquiry forums, and many other better customer engagement solutions have negated the absence of personal touch. Another interesting technique that e-commerce retailers are adopting is interactive product visualization. To bridge the gap between what feels real and virtual to their customers, firms are leveraging virtual reality (VR), 3D imaging, augmented reality (AR), and more technologies, enabling consumers to interact with a product from the comfort of their laptop or smartphone. What was once an infomercial that no one paid attention to has transformed into an immersive, 360-degree online shopping experience.
As the global market is blindly and correctly moving toward adopting these latest e-commerce techniques, CIO Advisor APAC has also kept at par with these changes. The editorial panel of CIO Advisor APAC has compiled a list of top 10 e-commerce solution providers in the APAC region for the year 2019. The companies featured in this list are recognized among their competitors as well as customers for offering e-commerce solutions that are highly advanced yet simple enough to understand.
Central to this transformation in the operational workflow of retailers and e-commerce solution providers is establishing a seamless connection with customers and optimizing their experience with e-commerce services. One of the companies featured in our top 10 e-commerce solution providers is ChannelAdvisor that delivers a cloud platform to connect and optimize the world’s commerce. For around two decades, ChannelAdvisor has closely monitored the e-commerce landscape and helped global brands and retailers improve their online performance and presence by expanding their sales channels, optimizing their operations, and providing actionable analytics to improve competitiveness.
Another company that made it to CIO Advisor APAC’s top 10 e-commerce solution providers in the APAC region is commercetools. Known among its users as a next-gen software firm, commercetools made the way into our list due to its true cloud, headless commerce platform. The company’s leading-edge API approach helps retailers create brand value by empowering commerce teams to design unique and engaging digital commerce experiences.
With many innovative techniques and technologies up their sleeves, many firms, along with ChannelAdvisor and commercetools, are continuously proving their mettle in the field of e-commerce. At our end, we hope that this issue of CIO Advisor APAC helps you build a reliable partnership with companies providing unique and unparallel e-commerce solutions in the market.
We present to you CIO Advisor APAC’s “Top 10 E-commerce Solution providers-2019.”