• Exelot: Simplifying Cross-Border Logistics for E-Commerce

  • Top 10 eCommerce Solution Companies in APAC - 2020

    eCommerce solutions help companies conduct businesses electronically and typically rely on the internet for at least one part of the transaction’s lifecycle. As the needs of those engaged in eCommerce have grown more complex, the demand for more comprehensive solutions have intensified. Consequently, eCommerce solution providers now focus on offering a suite of products and services designed to meet multiple needs and solve various problems. This includes all facets of online business ranging from customer interactions to extended supply chain management.

    Retailers are utilizing artificial intelligence to provide a personalized user experience and predict customer behavior pattern to recommend relevant information on products. Further analytics takes these customer behavior patterns and provides better aimed content marketing strategy for businesses. For 24/7 assistance chatbots are being used and the technology is also being recognized for its customer satisfaction rates and wide-scale availability. Having this automated communication is proving to be valuable for companies as it frees up employees to focus on other business operations. Similar to chatbots, voice recognition technology is being adopted to facilitate voice commerce. Today, customers are using voice commands to purchase products online through voice assistants due to their convenience. In order to remain competitive, companies are leveraging this technology to capture a new wave of consumers.

    At this juncture, there are a wide variety of firms entering the industry with a set of advanced eCommerce solution offerings. To help companies navigate through the best-of-breed eCommerce solution providers, CIO Advisor APAC has compiled a list of ‘Top 10 eCommerce Solution Providers – 2020.’ The enlisted organizations offer excellent customer experience through instant communication, data management, and security. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.

    We present to you CIO Advisor APAC’s, “Top 10 eCommerce Solution Providers – 2020.”

    Top eCommerce Solution Companies

  • ChannelAdvisor

    ChannelAdvisor

    A leading cloud-based e-commerce solution provider, ChannelAdvisor helps brands and retailers transform their data and optimize the way they connect to today’s empowered consumer. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. In addition, they also specialize in e-commerce, marketplaces, comparison shopping engines, digital marketing, product intelligence, brands, and retailers. Customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart, and many more

    www.channeladvisor.com.au

  • Commercetools

    Commercetools

    commercetools enables e-commerce providers to craft seamless digital shopping experiences for the customer, by offering a cloud-native infrastructure with a focus on microservices, thereby enhancing the brand value. The platform's API-first approach separates frontend and backend functionality in the lego-brick style. This allows the retailers to easily build individual functionalities on top of the platform without having to alter the complex backend technology. The flexible API enables retailers to engage with their customers via webshops, mobile apps, voice assistants, AR/VR applications, social networks, and more

    commercetools.com

  • Exelot

    Exelot

    Exelot has developed an end-to-end cross-border logistics management platform for B2C online sellers. The cloud-based and AI-driven omnichannel platform brings every aspect of product shipping, from the first mile to the last mile delivery, on a single consolidated interface. The platform collates all the necessary data pertinent to a destination country, the relevant customs and tax law, etc., and uses big data analytics and advanced machine learning algorithms to ensure smooth and hassle-free shipping of products from the point of origin. Besides, Exelot’s platform interfaces with clients’ warehouses (WMS) to assist them in warehousing, order fulfilment, and ‘pick and pack’ services near destination countries, thereby effectively managing delivery partners in foreign countries and shortening the overall last-mile delivery time

  • Hiend

    Hiend

    Based in Singapore, Hiend delivers business software and services to organisations of all sizes, across several industries. From small companies to multinational corporations and government agencies, the company helps organisations improve their performance. Hiend software solutions support and automate critical business processes, ranging from customer management, operational management, financial management, people management, inventory management and knowledge management

  • Storebase

    Storebase

    Storebase is an Australian owned and operated eCommerce platform that is built to scale. The company includes a comprehensive feature set so that the clients can create the eCommerce setup that best fits their business needs and more. Storebase helps clients start with the basics or set up more advanced features to streamline ordering and marketing workflows. As each business has its own identity and operations, Storebase has been built from the ground up with the features to adapt and achieve an eCommerce solution that best fits a business

  • Symphony3

    Symphony3

    Symphony3 is driven by the purpose to help people live better lives in a digital world. At Symphony3, the company passionately pursues this purpose with its staff, suppliers, and customers. Symphony3 achieves this purpose by helping its clients deliver simple, connected customer experiences in an increasingly digital world. Its customer data platform improves clients’ customer interactions and drives efficiencies. It acts as the "smart glue" that connects customers, employees, systems, and data through a modular digital platform

  • Vision Express

    Vision Express

    Vision Express Limited is an IT consultant and software company. The company focuses on providing Professional IT Services for Small and Medium Enterprises (SMEs). The company also carries its own products and seconds IT specialists to help clients in setting their IT infrastructure and providing e-Commerce solutions

  • Webrobust

    Webrobust

    Webrobust is a budding team of web enthusiast, who believes in setting new benchmark in this Industry. The company offers one-stop solution for web design, web development, and mobile/ web application. Webrobust provides strategic consultancy like SEO, SMO, Internet marking to individuals and businesses

  • Workit Spaces

    Workit Spaces

    Emily Townsend and Talea Bader co-founded Workit Spaces in 2018 intending to create a unique coworking space that offered more than its competitors. Workit Spaces offers coworking spaces, shared offices, dedicated desks, storage spaces, showrooms and more in the Sydney area. Workit launched Sydney’s first eCommerce Hub – a purposefully designed space for eCommerce businesses requiring offices, showrooms, storage facilities, warehousing, logistics and fulfillment

  • Zencode Group

    Zencode Group

    Headquartered in Singapore, Zencode was founded in 2013 as an IT outsourcing company. The company helps clients to develop IoT solutions bringing together best in class devices for a complete IoT solution, or building from scratch. Zencode also helps its clients build their SaaS platform from start to finish